Communicating with Peers

Course Description:
 

Effective communication is the foundation of strong professional relationships and workplace collaboration. This professional development course equips participants with the essential skills to communicate clearly, confidently, and respectfully with colleagues. Through interactive discussions, real-world scenarios, and practical exercises, participants will learn to navigate workplace communication challenges, enhance teamwork, and foster a positive work environment.

This course covers key communication techniques, including active listening, assertive communication, conflict resolution, and the impact of nonverbal cues. Participants will also explore strategies for giving and receiving feedback, overcoming common communication barriers, and building a culture of open and empathetic dialogue.

Course Objectives:

By the end of this course, participants will be able to:

1. Understand the fundamentals of effective communication and its impact on workplace relationships.
2. Recognize common communication barriers and implement strategies to overcome them.
3. Develop active listening skills to enhance understanding and engagement in conversations.
4. Apply assertive communication techniques to express thoughts and opinions confidently while maintaining professionalism.
5. Interpret and utilize nonverbal communication cues to support verbal messages.
6. Give and receive constructive feedback effectively to foster professional growth and collaboration.
7. Resolve conflicts through respectful and solution-focused communication to maintain positive working relationships.
8. Enhance teamwork and collaboration by creating an open and inclusive communication culture.